Everything HeroPOS does

The whole store runs on one system.

From the first scan to the nightly close — register, inventory, payments, customers, e-commerce, compliance, and reporting all share one honest source of truth. There's a lot here, so the fastest way to judge it is to try it.

Register & Checkout

A register built for the way retail actually rings.

Fast on touch and on a keyboard, honest about cash-vs-card, and it keeps ringing when the internet drops.

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  • Dual pricing is first-class: cash and card prices show on every item, label, screen, and receipt — with four fee programs to choose from.
  • EBT tender with foods-eligible handling, plus split tender across cash, card, EBT, gift, and store credit.
  • Age verification by driver's-license scan for restricted items, with a clear pass/fail at the counter.
  • Offline mode: sales keep going during an outage and sync automatically when you're back online.
  • Split-to-jobs, layaway, and returns/exchanges handled at the register — no back-office detour.

Inventory & Purchasing

One honest catalog, from receiving dock to shelf tag.

Track what you have, know what to buy, and stop guessing at reorders — across every location.

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  • Variants and matrix items, kits and bundles, and serial-number tracking for the SKUs that need it.
  • Purchase orders with receiving against the PO, plus AI invoice-scan and price-book import to build items fast.
  • Cycle counts, transfers between locations, and reasoned adjustments that keep counts trustworthy.
  • Reorder forecasting that suggests what to buy before you run out, and dead-stock reporting to clear what isn't moving.

Payments

Integrated card processing — from the people who process it.

HeroPOS is an Electronic Payments product, so payments aren't a bolt-on integration.

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  • Integrated card processing on certified Handpoint terminals — no reconciling a separate gateway.
  • Level III data support for qualifying B2B card transactions.
  • Gift cards you sell, redeem, and reconcile in-house — no third-party program required.
  • Dual pricing and cash-discount programs are wired straight into the tender flow.

Customers & Loyalty

Keep the regulars coming back.

Loyalty, credit, and account billing that live at the register instead of in a spreadsheet.

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  • Points-based loyalty you configure once and run at the counter.
  • Store credit and house accounts with aging and printable statements.
  • Wine and membership clubs with recurring allocations, plus consignment tracking.
  • Marketing campaigns to reach customers by the contact info they've opted into.

E-commerce

A per-merchant online store that shares your catalog.

Sell online without a second inventory system to keep in sync.

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  • A branded online store per merchant with a Shopify-style checkout.
  • Buy-online-pickup-in-store (BOPIS) and local delivery from the same stock.
  • Online orders land on a fulfillment board with customer notifications.
  • One catalog and one set of prices, whether the sale is in-aisle or online.

Compliance & Tax

The rules of regulated retail, handled.

Built for stores where selling the wrong thing to the wrong person is a real problem.

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  • Tobacco scan-data reporting for Altria and RJR programs.
  • Controlled-state liquor rules and minimum-price enforcement.
  • Volumetric and sin taxes applied automatically at the item level.
  • Age verification tied to the items that require it.

Reporting

Know your numbers, close your books.

The reports you run every day, plus the ones you only wish you had after a bad week.

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  • Sales, margin, and inventory reporting across locations.
  • Loss-prevention reporting and a store scorecard for the metrics that matter.
  • QuickBooks sync so the numbers land where your accountant already works.
  • An append-only audit trail of who did what, and when.

Platform

Runs where you run — securely.

Native, online-first, and built for more than one store.

Try it live →
  • A native tablet app for the counter, plus a browser back office anywhere.
  • Two-factor authentication and role-based permissions on every sensitive action.
  • Multi-location: one catalog, per-store stock, and honest transfers between them.

The best way to see it is to use it.

Ring a sale, scan an item, and switch between cash and card pricing — in the live demo, no signup required.